The Office of Volunteer Programs
Thank you for your interest in volunteering at Upstate. The opportunities are endless for individuals who have empathy and a passion for helping others. Please check out all of our programs using the menu on the left side of page.
Office of Volunteer Programs: Mission, Vision, Values
Mission
The mission of the Office of Volunteer Programs is to provide meaningful volunteer opportunities which enhance the healthcare experience through service with compassion.
Vision
To be a premier volunteer programs and vital partner to all we serve by fostering a culture of empathy and respect.
Values
Contributions/Collaboration/People
We value Contributions by:
- Attracting and retaining those passionate about volunteerism
- Delivering compassionate service with empathy and kindness to enhance the patient experience
- Modeling customer service excellence through actions and attitudes
We value Collaborations by:
- Positively impacting daily operations
- Supporting the institution through beneficial partnerships to identify and fill needs (foster growth)
- Engaging and cultivating relationships with community organizations to advance program development
We value People by:
- Recognizing and appreciating the time and talents generously given by volunteers
- Promoting open avenues of communication
- Embracing diversity, inclusivity, and individuality
- Respecting one’s right to privacy and confidentiality